The difference between Natural Language Processing NLP and Natural Language Understanding NLU

Sometimes people know what they are looking for but do not know the exact name of the good. In such cases, salespeople in the physical stores used to solve our problem and recommended us a suitable product. In the age of conversational commerce, such a task is done by sales chatbots that understand user intent …

The 13 Best Intercom Alternatives for Customer Support in 2023

Why don’t you try something equally powerful yet more affordable, like HelpCrunch? It combines live chat, chatbot, knowledge base, in-app messenger, and auto message functionality with help desk features like shared inbox, customer profiles, tags, etc. Zendesk is among the industry’s best ticketing and customer support software, and most of its additional functionality is icing …

Image Recognition Models: Three Steps To Train Them Efficiently

This stage – gathering, organizing, labeling, and annotating images – is critical for the performance of the computer vision models. According to Fortune Business Insights, the market size of global image recognition technology was valued at $23.8 billion in 2019. This figure is expected to skyrocket to $86.3 billion by 2027, growing at a 17.6% …

6 Important Healthcare Chatbot Use Cases in 2023

Bots can analyze each conversation for specific data extraction like customer information and used keywords. Healthcare ai bots employ AI to quickly determine the best solution for your patient based on the structure of frequent inquiries and responses. An FAQ-based chatbot can be used primarily on your website to provide your patients with a quick …

Ecommerce chatbot for a better ecommerce customer experience

Ralph the Gift Bot will provide personalized gift recommendations to all users directly within Messenger. LEGO’s chatbot helps shoppers tackle a difficult problem… choosing the right gift. Here are five uber-successful chatbots from a variety of industries. Discover how to set up a product catalog on WordPress, and how PIM can automate this process and …